FAQs for Conify Crypto

Do I need to create an account on Coinify?

Yes, you need to create a Coinify account via Ledger Live. Due to regulations such as KYC (know your client), creating an account is necessarily.Read more

What crypto can I buy with Coinify through Ledger Live?

You can buy 13 different crypto through Ledger with our partner Coinify: Bitcoin (BTC), Ethereum (ETH), USD Tether (USDT), Bitcoin Cash (BC...Read more

I'm having trouble buying with Coinify through Ledger Live, who should I contact?

This service is operated by our partner Coinify. If you encounter any transaction related issues, please reach out to Coinify here .Read more

What are the differences between Ledger’s different buying providers?

There are different crypto supported, buying options, payment methods and transactions fees depending on the buying provider selected in Ledger Liv...Read more

How do I buy Crypto on Coinify?

Add an account for the crypto you want to buy. Click on Buy / Sell on the left sidebar. Choose Coinify and click Continue. Choose a crypto asset to buy and the account to receive your coins in. Then click on Continue. Click on Add account if you don’t have an account yet. Connect and unlock your device, open the required application.

What is Coinify and how does it work?

Operating since 2014, Coinify is the number 1 virtual currency payment provider in Europe. Buy up to 13 different coins through Ledger with Coinify using two different methods: payment card or bank transfer. Available across Europe, some American states, and more! Follow the steps to set up your new device.

What is Coinify’s security and Compliance Policy?

Security and Compliance is in Our DNA. Coinify is dedicated to providing a secure and compliant platform to protect our clients’ value and to continuously work towards the mainstreaming of virtual currencies. We work alongside national and international regulatory bodies such as the Danish Financial Authority, the Danish Tax Authorities and...

How do I confirm a transaction with Coinify?

Enter your bank account details and the account holder details. Click Add account. Review the transaction details. Click on Confirm transaction after ticking the checkbox if you accept Coinify’s Terms and Conditions. Connect and unlock your Ledger device. Verify the transaction details on your device.

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