FAQ?

What happens if I Revoke my two-factor authentication?

Once your 2FA is revoked, the system will invalidate your previous authentication key. The 2FA section in the “Security” tab in “Settings” will return to its non-setup state, where you can click “Set Up 2FA” to set up 2FA again.

How do I backup my 2FA codes?

The easiest way is: Save Your Backup Codes! When you created your 2FA sign in with most sites, including Google, they provided you with backup codes. These are typically 10 codes made up of random character sequences like we44 k29d lw0d jwld nels 39ikand so forth. Each of these can be used once in case you do not have access to authenticator.

How do I enable or disable 2FA on my account?

Log In to your Crypto.com Exchange account Under Account Password & 2FA, tap the toggle to turn off 2FA You will receive a Disable 2FA prompt. You will receive an Enter Email OTP prompt. Check your registered email mailbox and enter the Email OTP or proceed with the magic link. Enter your 2FA code from your authenticator.

What is two-factor authentication (2FA)?

Two-Factor Authentication (2FA) is an additional security layer to email verification and your account password. With 2FA enabled, you will have to provide the 2FA code when performing certain actions on the Crypto.com NFT platform.